Starter Vape Kit contract and PO terms — a overview

After-sales, replacements and reorders

Ordering starter vape kit is not difficult. Ordering starter vape kit that sell through without a return queue behind them is the part most buyers underestimate, and it is where we spend our time. We supply private label sellers in European and North American markets with core lines that turn over predictably, and we keep the specification list short enough for your team to actually manage.

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

We keep the specification sheet for every order on file. Two years later, when a customer asks whether a pod is compatible, the answer is a lookup rather than a guess.

What a sensible opening order looks like

We keep a short list of approved configurations for starter vape kits. Anything outside that list is possible, but it becomes a custom run with a custom lead time, and we quote it as such rather than pretending everything is standard.

The first question we ask is not what you want to spend. It is what your customer already buys. Answer that and the starter vape kit list writes itself; skip it and you end up with a pallet of stock that photographs well and sells badly.

The checks behind every shipment

A 0.5 percent defect rate sounds excellent until it lands on a 600 unit order and you are handling three returns in a week. We quote realistic rates per category and we credit in advance for the known failure modes.

Leak complaints almost always trace back to one of three things: an over-torqued centre post, a seal that sat in a hot container, or a fill volume pushed past the design limit. We cap fill volume slightly below maximum for exactly that reason.

• Seven-day defect reporting with replace-or-credit
• Consolidated or split shipping, quoted both ways
• Specification locked in writing before production starts
• Named account contact who has handled the product
• Batch codes traceable from carton back to production date
• Standing reorder schedule with a fixed cut-off

How the price is actually built

Unit price breaks usually land at 300, 800 and 1600 pieces. Between those steps the cost curve flattens, which is why pushing a 200 unit order to 500 often costs less per unit than buyers expect.

Custom printing raises the unit price and lowers the marketing cost. For private label sellers the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.

Specification summary

None of this is complicated. It is just written down, which is more than most buyers get before they wire a deposit.

Frequently asked

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