Starter Vape Kit after-sales notes

Keeping the second shipment identical

There is no shortage of suppliers quoting starter vape kit. The scarce thing is a supplier who will tell you which SKU to drop. We have been shipping starter vape kits long enough to know that the honest answer is usually a shorter list, and that is the answer we give.

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

Technical questions usually arrive at the worst possible moment, which is why we answer them on WhatsApp as well as email. A photo and a two line message resolves most issues faster than a ticket.

How the price is actually built

Custom printing raises the unit price and lowers the marketing cost. For private label sellers the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.

We publish a realistic band of 3.00 to 8.24 per unit for standard configurations at 500 units. Below that band you are buying a lighter specification; above it you are paying for finish, packaging or a smaller run.

What your market will ask for

If you sell into a market that requires child-resistant packaging, say so at quotation stage. Retrofitting a CR closure onto a finished bottle design usually means a new mould and a four week delay.

Labels are where good orders go wrong. Nicotine warnings, child-resistant closures, batch coding and market-specific text all have to be correct before the pallet leaves. We prepare test reports, declaration of conformity and safety data sheets for each shipment and we ask for your destination list early so artwork matches the market.

• Document pack prepared per destination market
• Reference sample retained from every batch
• Seven-day defect reporting with replace-or-credit
• Artwork proof plus physical dummy for custom packaging
• Standing reorder schedule with a fixed cut-off
• Cartons drop-tested and pallet-counted for clean freight

The checks behind every shipment

We photograph the packing station during production for volume orders. It is a small thing, but it settles most arguments about what was actually in the carton before it was sealed.

Battery safety is not a marketing line. Cells are matched by capacity and internal resistance before assembly, charging boards are checked for cut-off voltage, and any unit that fails the cut-off test never reaches packing.

Specification summary

We would rather lose an order at quotation stage than explain a mismatch after delivery, which is why the specification conversation comes before the price conversation.

Frequently asked

Related reading

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